About us

Sherwood Forest Hospitals NHS Foundation Trust has always been at the heart of the community and it is thanks to the kindness of individuals, community groups, businesses and the charitable trust that we have been able to invest in innovative new equipment, development projects and other initiatives over the years and to offer the best possible patient care and medical treatment.

Your Impact

Sherwood Forest Hospitals Charity is there to support every area of the hospital and we would like to say a huge thank you for helping us to achieve this. Your support makes a difference to our patients, their families and visitors.

We endeavour to give a personalised approach and keep our supporters informed on how their donations have been utilised.

Patient and family support

We provide the extras that help to make time in our hospitals more comfortable for patients and their families.

Environment

Fund environmental changes that enhance patient facilities enabling us to provide a welcoming and supporting atmosphere.

Equipment

Purchase the latest state of the art medical equipment ensuring that our patients receive the best possible care and treatment

Staff development

Ensuring staff have access to the latest training, development and emotional support to enable to provide high quality patient care.

We are committed to delivering high standards and adhere to the Fundraising Code of Practice.

We are extremely grateful to all our supporters. Thank you for making the difference for our patients, visitors and staff.

Charity status

Sherwood Forest Hospitals is a registered charity: Registered Charity Number: 1054086

The Charity raise funds to pay for things such as:

Funding environmental changes that enhance patient facilities enabling us to provide a welcoming and supporting atmosphere.
Purchasing the latest state of the art medical equipment ensuring that our patients receive the best possible care and treatment.
Supporting staff to attend a variety of courses ensuring that our teams are kept up to date with medical knowledge and skills to enable them to provide high quality care.

If you'd like to fundraise on behalf of the charity, please visit the fundraise for us page for more information.

Sherwood Forest Hospitals Charity Privacy Policy

This policy explains how the Sherwood Forest Hospitals Charity use and store your personal data.

The Sherwood Forest Hospitals Charity promises to respect any personal data you share with us, or that we get from other organisations, and keep it safe. We aim to be clear when we collect your data and not do anything you wouldn’t reasonably expect.

In carrying out our day-to-day activities we are required by law to adhere to, amongst other things, the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. We take our responsibilities under the Regulation very seriously and we aim to ensure the personal information we obtain is held, used, transferred and otherwise processed in accordance with the law.

View the full Privacy Policy.

Charity complaints process

The Sherwood Forest Hospitals Charity hopes to continually meet your expectations because your support enables us to enhance the experience of patients over and beyond NHS provision.

If it happens that we do not meet our own high standards, or our donors’ expectations, we want to hear about it. We are always looking for ways to make processes better and correct any of these situations as quickly as possible, ensuring they never happen again.

We take all complaints very seriously, investigating them thoroughly and fairly and using any relevant learning to make improvements. This is why we are always very grateful to hear from our donors who are willing to take the time to help us improve.

There are several ways you can contact us and tell us your thoughts:

Call the Community Involvement Department on 01623 676011 (weekdays, 9am to 4.30pm)
Email us: sfh-tr.charity@nhs.net
Write to us: Sherwood Forest Hospitals Charity, King’s Mill Hospital, Mansfield Road, Sutton in Ashfield, Notts, NG17 4JL.

Please include your name, address and contact telephone number in your email or letter so that we can get back in touch with you quickly.

We will treat all contact with dignity, respect and with utmost confidentiality, and will respond fairly and appropriately.

We commit to respond with the outcome of our investigations in writing within 28 days of receiving your complaint.

Who else can help?

We are a member of the Fundraising Regulator, and are committed to the highest standards in fundraising practice. We really hope that we can resolve your complaint in an honest, open and satisfactory way.

However, if your complaint is regarding fundraising practice and you are still unhappy with how we resolve the issue, please contact the Fundraising Regulator so they can investigate your complaint. You must contact them within two months of receiving your response from us:

The Fundraising Regulator
2nd floor, CAN Mezzanine Building,
49-51 East Road, London,
N1 6AH
Call: 0300 999 3407
Email: complaints@fundraisingregulator.org.uk

Alternatively, if your complaint is related to another area of our work and you do not feel satisfied with our response, you can fill in an online contact form on the Charity Commission website, or on the following details:

The Charity Commission
P O Box 1227
Liverpool
L69 3UG
Call: 0845 3000 218